Skip to main content
Skip to main content.


NEW Collections Virtual Agent Chatbot Now Available!

The Collections Virtual Chatbot Agent widget is available 24/7. Find the Chatbot widget at the bottom right-hand corner of this page.

Collect Chatbot

This automated customer communication resource is designed to allow access to information and options on Collections cases.

Quick and Easy Access to:
  • Automated answering of FAQ questions
  • Automated payment processing
  • Request Traffic School (based on case eligibility)
  • Enter OCPay # or case number to request case specific information

For the best experience, use a Google Chrome Internet Browser.

My Court Portal Services for Collection Cases include:
  • Establishing a Payment Plan
  • Making Payment in Full or Monthly Payment
  • Submitting Electronic Correspondence
  • Submitting Proof of Correction Electronically
  • Setting Up Automatic Reminders
  • Viewing Case Status and Case Information via Dashboard Setting

To view Frequently Asked Questions (FAQs) regarding My Court Portal, please click here.

The Collection Call Center is open Monday through Friday 8:00a.m. – 4:00p.m. excluding Holidays at (657) 622-8459.

Please reference your OC Pay Number. If you do not have your OC Pay Number, please visit our home page here and select , "Get OC Pay Number" from the Home tab dropdown.

Back to top

Was this helpful?

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.