Page 10 - FY 2024-25 Budget Book - Full Version
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FY 2023-24 Accomplishments

      FY 2023-24 Accomplishments





           Court Technology                       Court Technology                       Court Technology
             Services (CTS)                         Services (CTS)                         Services (CTS)





         For ease of use and timely processing,
         CTS simplified the Proposed Order      The Jira Service Management and       To support Community Assistance,
                                                  New ERA system, which CTS             Recovery & Empowerment Act
          process, enabling court users to        deployed, helps in tracking the      (CARE) Court proceedings, CTS
         review and sign inside Electronic      hardware, software, and application      reconfigured numerous new
          Filing System (ELF).  The prior       access of each court staff member.    innovations in Voyager, including a
         procedure involved a great deal of      This is also used to support new      new court department, new filings,
         back-and-forth correspondence and       requests from staff members and
           hard copies being distributed.             onboarding recruits.               new event, and new calendar.



        Finance & Administration             Finance & Administration               Finance & Administration






                                               Phase 1 of the Central Justice Center   The new Ability to Pay (ATP) internal
         Delegations completed 4,916 service   (CJC) Fire Life Safety Enhancement      tool is the result of a collaboration
         work orders including preventative   Project was started by Facilities, who   between Accounting, Collections,
         maintenance, reactive maintenance,   made sure the courts' daily operations    CTS, and Operations. It provides
        and facility modifications, which is a   continued while providing efficient   designated staff and judicial officers a
           68% increase from prior year.       support to all court employees who      system to review and make a final
                                                        were affected.                 determination on payment requests
                                                                                           submitted by defendants.


        Finance & Administration                   General Counsel                        General Counsel








          After years of hard work on the       Bench officers and court personnel      Judicial Assistance Group (JAG)

        Hazard Mitigation grant project, the    worked closely together to analyze      launched a new All Rise Student
         Emergency Response and Security       past case management data as well as     Mentor Program which provides
         Services (ERSS) team has finished      current policies and procedures to    students with a unique opportunity to
         installing one of the generators at    establish strategies to increase case-  gain valuable insights into the legal
            West Justice Center (WJC).           flow effectiveness and decrease        system and interact with judicial
                                                 litigation delays in all case types.    officers and court personnel.





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