Page 11 - FY 2024-25 Budget Book - Abridged Version
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FY 2023-24 Accomplishments
Human Resources (HR) Operations Operations
The new EMI AI chat tool, which HR Operation and Strategic Innovations Language Access Services (LAS) unit
assisted in developing, will give court Group (SIG) created Easy Virtual expanded multilingual services by
personnel specific role permissions to Assistant (EVA) chatbot program so translating 19 videos frequently
viewed by the public into a sixth
utilize a generative AI to ask questions that Legal Processing Specialists staff
language. These videos are now
and receive immediate responses could access internal processes available to the public is Spanish,
regarding HR policies and/or personal rapidly. This program also offers
HR data. training materials to operation staff. Vietnamese, Korean, Mandarin, Farsi,
and Arabic.
Operations Operations Operations
Ops implemented the 1st phase of the
Document Intelligence Platform (DIP).
The Analyst and Training Team DIP is an automated data processing In order to improve upon current
(ATT) created a case-type clerk tool that helps operations staff manage service alternatives and give the public
training curriculum that includes new default filings by rapidly additional accessibility, operations
eighteen eLearning modules for both extracting text and structure from implemented QR codes to allow
Family and Juvenile case types. documents. mobile access to intake forms.
Operations Operations Presiding Judge
To best serve the public, Family Court
Services (FCS) completed the Trauma- In her courtroom, Presiding Judge
CTS and Operations developed a new Informed Office project, which Maria D. Hernandez welcomed the
automated report format for Mental involved repainting and updating decor Project SELF program for the next
Health cases to align with the reporting in offices, hallways, waiting spaces, generation and spoke about the value
standards set by the Judicial Branch the lobby, and conference rooms in of pursuing your ambitions and her
Statistical Information System (JBSIS). accordance with trauma-informed decision to become a lawyer, judge,
standards. and now Presiding Judge.
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