Page 11 - FY 2024-25 Budget Book - Abridged Version
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FY 2023-24 Accomplishments





          Human Resources (HR)                          Operations                             Operations







         The new EMI AI chat tool, which HR      Operation and Strategic Innovations   Language Access Services (LAS) unit
         assisted in developing, will give court   Group (SIG) created Easy Virtual     expanded multilingual services by
         personnel specific role permissions to   Assistant (EVA) chatbot program so     translating 19 videos frequently
                                                                                         viewed by the public into a sixth
         utilize a generative AI to ask questions   that Legal Processing Specialists staff
                                                                                         language. These videos are now
           and receive immediate responses         could access internal processes       available to the public is Spanish,
         regarding HR policies and/or personal    rapidly. This program also offers
                     HR data.                    training materials to operation staff.   Vietnamese, Korean, Mandarin, Farsi,
                                                                                                 and Arabic.



                 Operations                            Operations                             Operations





                                                Ops implemented the 1st phase of the

                                               Document Intelligence Platform (DIP).
           The Analyst and Training Team        DIP is an automated data processing      In order to improve upon current
           (ATT) created a case-type clerk     tool that helps operations staff manage   service alternatives and give the public
           training curriculum that includes       new default filings by rapidly       additional accessibility, operations
         eighteen eLearning modules for both     extracting text and structure from      implemented QR codes to allow
           Family and Juvenile case types.                documents.                      mobile access to intake forms.




                Operations                             Operations                          Presiding Judge






                                               To best serve the public, Family Court

                                               Services (FCS) completed the Trauma-     In her courtroom, Presiding Judge
        CTS and Operations developed a new        Informed Office project, which        Maria D. Hernandez welcomed the
         automated report format for Mental    involved repainting and updating decor   Project SELF program for the next
        Health cases to align with the reporting   in offices, hallways, waiting spaces,   generation and spoke about the value
         standards set by the Judicial Branch    the lobby, and conference rooms in     of pursuing your ambitions and her
        Statistical Information System (JBSIS).   accordance with trauma-informed      decision to become a lawyer, judge,
                                                           standards.                       and now Presiding Judge.



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